Privacy Policy
Effective Date: May 2025
This Privacy Policy describes how ViableDx collects, uses, and protects your personal information when you use our website and services. By accessing or using our services, you agree to the terms of this Privacy Policy.
Last Updated: May 2025
We are committed to protecting your personal information and your right to privacy.
1. Who We Are
ViableDX (“we,” “our,” or “us”) provides access to diagnostic imaging and AI-powered healthcare tools. This Privacy Policy describes how we collect, use, and protect your information when you use our website, services, and related tools (collectively, the “Services”).
2. What Information We Collect
Information You Provide: Name, email address, phone number Health-related information (e.g., symptoms, answers to questionnaires) Appointment or contact form submissions Information We Collect Automatically: IP address, browser type, device info Usage data (pages visited, time on site) Cookies and analytics (via tools like Google Analytics)
3. How We Use Your Information
We may use your information to: Provide and improve our services Schedule or manage appointments Respond to inquiries or requests Analyze usage to improve user experience Comply with legal or regulatory requirements
4. How We Share Your Information
We do not sell your data. We may share information with: Trusted service providers (e.g., cloud hosting, analytics). Medical partners (e.g., radiologists) for service delivery. Government or regulatory bodies when required by law
5. Cookies and Tracking
We use cookies to enhance your experience, remember preferences, and analyze traffic. You can disable cookies in your browser settings, but this may affect functionality.
6. Data Retention
We retain your data only as long as necessary to provide our services, meet legal obligations, or improve future experiences.
7. Your Rights and Choices
Depending on your location and the nature of your interaction with ViableDX, you may be protected by privacy laws such as:
- General Data Protection Regulation (GDPR) – for users in the European Union, providing rights around access, correction, deletion, and data portability.
- Health Insurance Portability and Accountability Act (HIPAA) – for U.S. users whose health-related information is involved, ensuring the confidentiality and security of Protected Health Information (PHI).
We respect your rights under these laws and will handle your data accordingly. This includes:
- Accessing your personal data
- Correcting inaccuracies in your data
- Requesting deletion of your data
- Opting out of certain processing activities
We take privacy seriously and are committed to handling your information responsibly in accordance with applicable laws. If you have any questions or would like to exercise your rights, contact us at info@viabledx.com . You may have rights to: Access, correct, or delete your data Opt-out of certain processing Withdraw consent at any time To make a request, contact us at info@viabledx.com.
8. Security We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we strive to protect your information.
9. Third-Party Links Our site may contain links to third-party services (e.g., payment portals, blogs). We’re not responsible for their privacy practices. Please review their privacy policies before providing any personal information.
10. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.
11. Contact Us Have questions? Reach out to info@viabledx.com